Harbor operations

Run the docs

Every traveler-facing lever, moored in one place — retry an intake, pause a delivery channel, search vaccine timeslots, or follow up on an open visit.

Travel Intake

Look up a traveler
Pull the full intake record & trip details by email.
Returns trip dates, destinations, medical flags, and the linked Shopify order.
No record loaded yet.
Recover a stalled order
Used when an intake completed before its Shopify order was paid.
Resubmit Intake

Clears the prior transaction and resends the intake order downstream. Use this when no prescription order exists yet — not the order-details “Resubmit Order” action.

No action run yet.

Prescriptions & Delivery

Delivery channels
Live state from the fulfillment system.
Home delivery

Ship medications direct to the traveler's address.

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Retail pickup

Route Rx to a chosen local pharmacy.

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When home delivery is paused, every new traveler is automatically routed to retail pickup. Channel toggles are managed at the platform level — talk to engineering to flip them.
Retail pickup housekeeping
Batch job on the prescription database.

Completes stale retail-at-pharmacy orders (per service rules). This button runs the job for every matching row in the database—not scoped to one traveler or order above.

No job run yet.
Look up an order
Status, tracking, and shipping history in one shot.
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Cancel order

Halts fulfillment if the kit hasn't shipped yet.

No order loaded yet.
Pull a traveler's order history
Every prescription & vaccine order linked to one email.
No traveler loaded.

Vaccines

Find appointment timeslots
Live Walgreens availability — public, no authentication needed.
Pick a vaccine, ZIP and date range, then search.
Immunization history
Pull every recorded vaccine for a traveler.
Vaccine appointment

Look up status by appointment ID.

No history loaded yet.

Clinical Review

Open a visit
Lookup the consult thread for any traveler order.
Visit IDs match the order ID. Pull this to see prescription decisions, photos forwarded to the clinician, and the consult outcome.
No visit loaded yet.

Note: Orders display reliably here only before they are prescribed. Prescribed orders may not show accurately in this panel.

Care team health
Connectivity to the doctor network & downstream pharmacy.
Doctor network

Connection to the consulting clinician platform.

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Pharmacy network

Mail-order pharmacy availability.

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Shipping carriers

Outbound shipment provider connectivity.

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© Harbor Console · Wandr Health
System health